Lynda Managing Project Communication

Today's fast-moving projects generate a lot of email, phone calls, voicemail, and documentation. In this course, author Doug Rose shares the secrets of managing project communication. A solid communication strategy will help your team maximize buy-in, prioritize stakeholder input, and project results. Discover how to use a communication plan to develop two-way communication goals, run meetings, organize feedback, and create clear reports.

• Using formal and informal means to communicate
• Prioritizing stakeholder needs
• Listening actively
• Planning project communication
• Understanding leadership language
• Writing clear and concise project reports
• Learning how and when to say "no"

1. Introduction

   3m 17s
   

   1. Welcome

      1m 6s

   2. Using the exercise files

      1m 1s

   3. Introducing this course's project

      1m 10s

2. 1. Understanding the Communication Plan

   8m 27s
   

   1. Understanding the project's communication needs

      4m 6s

   2. Planning project communication

      4m 21s

3. 2. Discovering How We Communicate

   26m 48s
   

   1. Chunking your communication

      4m 15s

   2. Sending one-way communication

      5m 1s

   3. Starting two-way communication

      4m 27s

   4. Listening actively

      4m 23s

   5. Using formal communication

      4m 20s

   6. Using informal communication

      4m 22s

4. 3. Communicating with Stakeholders

   22m 57s
   

   1. Categorizing the stakeholders

      4m 15s

   2. Prioritizing the stakeholders

      4m 49s

   3. Managing executive stakeholders

      4m 48s

   4. Answering tough questions

      4m 48s

   5. Understanding leadership language

      4m 17s

5. 4. Running Project Meetings

   9m 32s
   

   1. Understanding why we meet

      4m 52s

   2. Running the meeting

      4m 40s

6. 5. Writing Project Reports

   14m 12s
   

   1. Deciding what information to include

      4m 40s

   2. Using clear language

      4m 27s

   3. Including simple charts

      5m 5s

7. 6. Addressing Communication Challenges

   19m 48s
   

   1. Deciding what to communicate about you

      4m 34s

   2. Saying "no"

      4m 34s

   3. Communicating with your supervisor

      3m 53s

   4. Communicating with your team

      2m 47s

   5. Communicating with younger teams

      4m 0s

8. Conclusion

   2m 17s
   

   1. Next steps

      2m 17s